Refund policy
We want you to love what you ordered! If a piece doesn't fit quite right or isn't what you expected, we are happy to help.
Return Window
You have 30 days from the date of delivery to initiate a return.
Return Conditions
-
Items must be in their original condition: unwashed, unworn, and with original tags attached.
-
We do not have "Final Sale" items; all products are eligible for return if they meet the condition requirements.
Return Fees
-
Return Shipping: Free! We will provide a prepaid shipping label for your return.
-
Restocking Fees: None. We do not charge any fees to process your return.
How to Start a Return
To begin a return, please contact us at francesaswain@hotmail.com with your order number. Once approved, we will send you a prepaid return shipping label and instructions on how to send your package.